Refund Policy

Last updated: 2026-08-31

Monthly subscriptions

Starter and Pro are billed monthly in advance. You can cancel from the Billing page at any time. Cancellation stops the next renewal and your paid access remains available through the end of the current paid period.

Refund requests

We review refund requests individually. To request a refund, email support@dirqr.com from the account email and include your order or subscription reference, the date of purchase, and the reason for the request.

Access after a refund or dispute

A completed refund or payment dispute may suspend paid features while the payment is resolved. This does not delete your QR codes; free-plan limits apply until the subscription is restored or a new paid period begins.

Questions

For billing questions, contact support@dirqr.com.